
[Guest blog by Ken Buck, Chief Technology Officer, Columbus County Schools.}
Sharing information with key stakeholders such as parents and students is extremely important in any successful promotion and marketing campaign. It can be extremely difficult in any school district to effectively and efficiently reach your intended audience because conventional communication strategies used by many schools such as newsletters, school marquee announcements, PTO/PTA agendas and parent-teacher conferences are infrequent, and typically have limited parent participation. There are however 21st century communication tools available that can significantly improve and increase a school districts ability to share important information with faculty, staff, and parents. Columbus County Schools reviewed several communication systems and ultimately selected a commercial online service called “AlertNow.”
AlertNow can deliver voice, e-mail and emergency SMS messages at a rate up to two million per hour, therefore; the product can be used to contact stakeholders across the entire district or it can be used to provide information to a small subgroup of individuals located in a certain section of the district. The product has tremendous reporting features that are very helpful. It can provide information in regard to the exact percentage of voice messages that were received by an actual individual as compared to those that were received by an automated answering device. It can also provide delivery statistics for all other delivery methods.